Innisfail Youth and Family Care Inc. (IYFC) exists to support our community in achieving a better future. To help us do this to the best of our ability—and to support our continuous improvement—we welcome and value all feedback from service users and stakeholders. This may include compliments, complaints, or suggestions.
Ways to Provide Feedback
You can provide feedback in any of the following ways:
Speak directly to a member of our staff
Drop a note in the feedback box in our reception area
Go to the “Contact Us” tab on our website
Email the CEO:
Write to the Management Committee:
The Management Committee (Private and Confidential)
Innisfail Youth and Family Care Inc.
PO Box 175, Innisfail QLD 4860
Unhappy with Our Response?
If you are dissatisfied with how a complaint has been handled, you have the right to escalate your complaint to an external body. These may include:
